Returns & Exchanges

If you are not 100% satisfied with your Higher Education Skincare Products purchased directly through the Higher Education Skincare website, you may return or exchange any items within 30 days of receiving your order.

If you wish to request a return or exchange, please call or email customer service at 604-802-8274 or  

Returns: You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refundable.

Credit card refunds usually take 5-10 business days to appear on your statement.

Exchanges: If your product is defective, you will receive a replacement product of the same item when we receive your product return to our warehouse.

If you have any questions, please call customer service at 1-604-802-8274